RETAIL FINANCE INSTITUTION COUNTRY AWARDS
   These awards are open to banks, non-bank financial institutions, financial technology companies, marketplace lenders and other alternative players and awards the institution that stood over and above its peers in a country.
  -  Best Retail Bank 
-  Best SME Bank 
-  Best Affluent Banking Service
-  Best Private Banking Service 
-  Best Super App/Platform
-  Best Digital-Only Bank 
*Please check whether in any of those categories an entry can be submitted on a country awards level
 
 RETAIL FINANCE PRODUCT, SERVICE AND DIGITAL AWARDS
 RETAIL FINANCE PRODUCT AND SERVICE AWARDS
  These awards are open to banks, non-bank financial institutions, financial technology companies, marketplace lenders and other alternative players and awards the institution that stood over and above its peers in a country.
  -  Best Deposit and Savings Product
-  Best Home/Mortgage Financing 
-  Best Automobile Financing
-  Best SME Financing
-  Best Credit Card 
-  Best Asset/Fund Management Product
-  Best Life Insurance Product
-  Best Non-Life Insurance Product
-  Best Pension Product
-  Best Microfinance Product
-  Best Payment/Funds Transfer Product
-  Best Cross-border Remittance Service
-  Best Foreign Exchange Service
-  Best Merchant Service
-  Best Financial Planning Service
-  Best Investment Advisory Service
 RETAIL FINANCE DIGITAL AWARDS
  These awards are open to banks, non-bank financial institutions, financial technology companies, marketplace lenders and other alternative players and awards the institution that stood over and above its peers in a country.
  -  Best Mobile Banking 
-  Best Embedded Finance Initiative
-  Best Digital Ecosystem Initiative
-  Best API Initiative
-  Best Big Data and Analytics Initiative
-  Best Retail DeFi Initiative
-  Best Chatbot/Voice Banking Service
-  Best Digital Wallet
-  Best Customer Loyalty/Rewards Initiative
-  Best Digital Account Opening 
-  Best Digital Brand Campaign
-  Best Digital Business Model 
-  Best Digital Deposit Service
-  Best Digital Consumer Lending Service
-  Best Robo-Advisory Service
-  Best Digital Self-Service Initiative
-  Best Financial Inclusion Initiative
-  Best Social Media Engagement Initiative
-  Best Digital Employee Engagement Initiative
-  Best Digital Credit Evaluation Initiative
 RETAIL FINANCE FRICTIONLESS AWARDS
  These awards are open to banks, non-bank financial institutions, financial technology companies, marketplace lenders and other alternative players and awards the institution that stood over and above its peers in a country. 
  -  Best Frictionless Customer Experience Initiative
-  Best Frictionless Customer Relationship Management Initiative
-  Best Frictionless Omni Channel Integration Initiative
-  Best Frictionless Sales Management Initiative
-  Best Productivity, Efficiency and Automation Initiative
 
 
 TECHNOLOGY INNOVATION AND IMPLEMENTATION AWARDS
 FINANCIAL TECHNOLOGY INNOVATION AWARDS
 All financial services players (financial institutions, non-bank financial institutions, insurance companies, brokerages, credit companies, finance companies and alternate financial services players) along with their technology partner can jointly apply for these awards.
  -  Best Cloud Based Implementation 
-  Best Digital Infrastructure and Architecture Implementation 
-  Best Core Banking Technology Implementation 
-  Best API and Open Banking Implementation 
-  Best Banking as a Service Implementation
-  Best AI Technology Implementation 
-  Best Analytics Implementation
-  Best Big Data Implementation 
-  Best Blockchain Implementation 
-  Best Conversational AI Implementation 
-  Best Branch Digitisation Implementation 
-  Best Corporate Payment Implementation
-  Best CRM Implementation
-  Best Data Management Initiative 
-  Best Enterprise Governance, Risk and Compliance Implementation
-  Best Edge Computing Implementation 
-  Best Financial Supply Chain Implementation
-  Best Internet of Things Implementation
-  Best Lending Implementation 
-  Best Mobile Banking Technology Implementation
-  Best Omnichannel Technology Implementation
-  Best Process Automation Implementation
-  Best Retail Payment Implementation
-  Best Self-Service Implementation
-  Best Treasury Management Implementation
 RISK TECHNOLOGY IMPLEMENTATION AWARDS
  -  Best Compliance Risk Technology Implementation 
-  Best Cyber Security and IT Risk Management Technology Implementation
-  Best Fraud Prevention Technology Implementation 
-  Best Business Continuity Technology Implementation 
-  Best KYC & Customer Onboarding Technology Implementation
-  Best Risk Data and Analytics Technology Implementation
-  Best Anti-Money Laundering Technology Implementation 
-  Best Enterprise Risk Technology Implementation 
-  Best Identity Verification Technology Implementation
-  Best Liquidity Risk Technology Implementation 
-  Best Operational Risk Technology Implementation 
-  Best Credit Risk Technology Implementation
-  Best Regulatory Technology Implementation
-  Best Market Risk Technology Implementation
 FINANCIAL TECHNOLOGY AND PLATFORM AWARDS
 This awards programme is open only for fintech companies, marketplace lenders and alternative players.
  -  Best Banking as a Service Technology
-  Best Blockchain or DeFi Technology
-  Best Business Lending Technology
-  Best Consumer Lending Technology
-  Best Consumer and Mobile Payment Technology
-  Best Cross-Border Payment Technology
-  Best Data Analytics Technology
-  Best Investment Technology 
-  Best Insurance Technology
-  Best Market Comparison Technology
-  Best Payment Processing Technology
-  Best Regulatory and Security Technology
-  Best Wealth and Asset Management Technology