THE EXCELLENCE IN RETAIL FINANCIAL SERVICES AWARDS

THE LEADING RETAIL FINANCE AWARDS

These awards will be evaluated at country level covering banks, non-bank financial institutions, financialtechnology companies,marketplace lenders and other alternative players

• Best Wealth Management Business (Affluent Segment)

THE RETAIL FINANCE PRODUCT AND PROCESS AWARDS

These awards are open to banks, non-bank financial institutions, financial technology companies, marketplace lenders and other alternative players.

• Automobile Lending Product of the Year
• Business Model of the Year
• Consumer FinanceProduct of the Year
• CreditCard Productof the Year
• Deposit Product of the Year
• DigitalLending Product of the Year
• Digital Wallet of the Year
• Mortgageand HomeLoans Product of the Year
• RemittanceProduct andServiceof the Year
• Retail Payments Product of theYear

THE RETAIL FINANCE DIGITAL AWARDS

These awards are open to banks, non-banks financial institutions, financial technology companies, marketplace lenders and other alternative players.

• Best API Initiative, Application or Programme
• Best Automated Chatbot Initiative, Application or Programme
• Best Blockchain Initiative, Application or Programme
• Best Credit Evaluation Initiative, Application or Programme
• Best Cyber Risk Management Initiative, Application or Programme
• Best Data Analytics Initiative, Application or Programme
• Best Digital Brand Initiative, Application or Programme
• Best Digital Compliance Initiative, Application or Programme
• Best Digital Distribution Network
• Best Digital Employee Engagement Initiative or Programme
• Best Digital Sales Initiative, Application or Programme
• Best IoT Initiative, Application or Programme
• Best Productivity, Efficiency and Automation Initiative, Application or Programme
• Best Retail Operational Risk Initiative, Application or Programme
• Best Robo Advisory Platform

THE RETAIL FINANCE FRICTIONLESS AWARDS

These awards are open to banks, non-banks financial institutions, financial technology companies, marketplace lenders and other alternative players.

• Best Frictionless E-Commerce Proposition
• Best Frictionless Financial Inclusion Initiative, Application or Programme
• Best Frictionless Internet Banking Initiative, Application or Programme
• Best Frictionless Mobile Initiative, Application or Programme
• Best Frictionless Mobile Payments Service
• Best Frictionless Network Integration, Application or Programme
• Best Frictionless Social Media Initiative, Application or Programme

THE FINANCIAL TECHNOLOGY INNOVATION AWARDS

• Best AI and Robotics Initiative, Application or Programme  
• Best ATM and Kiosks Initiative, Application or Programme  
• Best Branch Digitisation Initiative, Application or Programme  
• Best Cloud Based Initiative, Application or Programme  
• Best Core Banking Initiative, Application or Programme  
• Best Corporate Payment Initiative, Application or Programme  
• Best Enterprise Governance, Risk and Compliance Initiative, Application or Programme  
• Best Financial Supply Chain Initiative, Application or Programme  
• Best HR Technology Initiative, Application or Programme  
• Best Mobile Security Initiative, Application or Programme  
• Best Regulatory Technology Initiative, Application or Programme  
• Best Self-Service Banking Initiative, Application or Programme  
• Best Treasury Management Initiative, Application or Programme  

THE FINANCIAL TECHNOLOGY AND PLATFORM AWARDS

• Best Crypto, Blockchain or Distributed Ledger Technology or Platform
• Best Data Analytics Technology or Platform
• Best Investment Technology or Platform
• Best Lending Technology or Platform
• Best Markets Infrastructure Technology or Platform
• Best Payments Technologyor Platform

BEST INNOVATION CENTRE AWARDS

• Best Innovation Centre by Financial Institution
• Best Innovation Centre by Non-Financial Services Institution