Submissions must be made using our clear guidelines below:

Which institutions are eligible?
For most awards, banks and non-bank financial institutions including insurance companies, credit companies, non-bank finance companies, internet finance companies, cards associations. An increasing number of fintech companies, marketplace platforms and other alternative providers have been entering previously bank-related products and services. These companies will be assessed alongside financial institutions as long as you are able to provide the submissions based on the same submission kit attached to this document.

What questionnaires need to be completed?
To be eligible for an entry into the awards, a questionnaire is required. If you are interested in receiving the submission kit, please contact Ms Ruoxin Qi at rqi@tab.global if you are interested in participating in this or any future awards.

Will institutions that do not make a submission be considered?
We encourage all financial institutions to make submissions. Regardless, The Asian Banker makes its own assessment based on interviews, industry observations and own research. Institutions that do not make submissions risk not having complete descriptions of their programmes fully considered, but where we find worthy institutions, we will initiate our own enquiries.

When to submit?
To be considered for an award, a complete submission must reach us no later than 5 April 2024. You can submit your entries in any format. For all financial data, please provide pro forma figures up to period for which audited figures are available. For full year figures, please strictly provide pro forma figures. The Asian Banker prefers electronic submissions to help protect our environment.

Is the information submitted made available to the public?
All information submitted is treated in strictest confidence and used for evaluation purposes only. The Asian Banker publishes generic reports and normalised benchmarks that discuss trends and emerging best practices from the programme. Our published profiles of retail institutions and generic reports can be found in the Retail Finance Working Group, which is available through membership. We do not discuss any specific submission under any circumstances whatsoever.

Where should the submission be sent?
For all submissions, please send directly to excellence@tab.global.