Thursday, 28 March 2024

Excellence in Retail Finance and Technology Innovation Awards 2024 - Taiwan

  • The call for submissions for the Taiwan Awards 2024 opens on 18 March 2024, with the submission deadline set for 24 May 2024.
  • Nominations are free and can be submitted via this website or by email to excellence@tab.global.
  • The search is on for the best super apps, platforms, digital, and digital products, processes, and frictionless initiatives.

We invite financial institutions and technology companies to submit entries for the Excellence in Retail Finance and Technology Innovation Taiwan Awards. The Asian Banker Excellence Awards are among the most rigorous, prestigious, and transparent country-level award programs for retail banking and technology in Taiwan. They recognise financial institutions for their vision, execution, market-leading financial service propositions, outstanding achievements, and best practices.

The awards recognise achievements in retail finance and technology innovation, specific to financial institutions, banks, and non-banks, in Taiwan. Although we often receive numerous submissions from various countries and regions competing for a single award category in the TAB Global Excellence Programme, the Taiwan Awards are focused on efforts at the national level, which may be unique or specific to this country.

As the industry moves from a period of relative stability, with low interest rates and low inflation, into a future of heightened uncertainties, the post-pandemic recovery in retail financial services remains fragile. The industry is also entering a period of rising competition among platforms, digital-only banks, and incumbent commercial banks. To capture these trends, we have strengthened our program to highlight not only the ongoing acceleration in digital transformation but also the resilience that players are demonstrating in the current climate.

We employ an audit-based approach in the evaluation process, relying on our proprietary performance scorecards. We also consider consumer perception surveys such as BankQuality, which surveys customers about their experiences with retail finance service providers and incorporate customer-derived net promoter score-based ratings into the winner evaluation and selection process.

The submission deadline is 24 May 2024. Winning initiatives, applications, and programs will be announced on 28 June 2024. Please contact Mr. Hugh Zeng at hzeng@tab.global if you are interested in participating in this or any future awards.

The Asian Banker ensures strict transparency and integrity in this programme. This is evident from the various scorecards and rankings collated from our member-based Future Bank Working Group and through our trusted panel of advisors, who supervise and review the work of our analysts.