OUR EVALUATION CRITERIA
The evaluation criteria for each of our product, process, digital and frictionless and technology awards are designed very specifically to be able to capture quantifiable insights, but predicated by a "Belief Statement" that captures what we are looking for.
Each Belief Statement can be broken down into its "Elements" so that players will know exactly what we are looking for and how much weightage we give to each of them. Each of the "Elements" are supported by quantifiable data, some which are specific financials and others which are proxies for conceptual areas, and we add them all up into a scorecard.
The scorecard is useful for many purposes. It attempts to be as objective as it possibly can be, and transparent so that it gives us the opportunity to discuss with the different participants what we thought we understood. From this, we are also able to subsequently draw up GAP analysis that can be used in any benchmarking exercise.